AccessMyLAN

Learn how to set up your AccessMyLAN application to get remote access through a VPN service for smartphones, tablets and laptops. Use our convenient self-help resources to answer your questions.

Back to Mobile Office & Retail Solutions
Use the dropdown to get support, or purchase this product

Back


Written Tutorials

Book icon
Access the Administrator audit trail AccessMyLAN

Learn how to access the Administrator Audit Trail.

Book icon
Access the Administrator list AccessMyLAN

Learn how to access the Administrator list.

Book icon
Access the Blocked Content Over Time report in AccessMyLAN

Learn how to access the Blocked Content Over Time report in AccessMyLAN.

Book icon
Access the Category Blocked Content Report in AccessMyLAN

Learn how to access the Category Blocked Content Report.

Book icon
Access the iOS APN Protection PIN in AccessMyLAN

Learn how to access the iOS APN protection PIN.

Book icon
AccessMyLAN Dashboard Overview

Learn about the reports and functions available in the AccessMyLAN dashboard.

Book icon
Add a Mandatory Application in AccessMyLAN

Learn how to add a Mandatory Application.

Book icon
Add a Permitted Application in AccessMyLAN

Learn how to add a Permitted Application.

Book icon
Add a Zone to a Group Plan in AccessMyLAN

Learn how to add a Zone to a Group Plan in AccessMyLAN.

Book icon
Add users to an existing group in AccessMyLAN

Learn how to add users to an existing group.

Book icon
Cancel an SMS device invitation in AccessMyLAN

Learn how to cancel an SMS invitation.

Book icon
Change a device name in AccessMyLAN

Learn how to change a device name.

Book icon
Change a group’s policy data management type in AccessMyLAN

Learn how to change a group policy’s data management type.

Book icon
Change the access times for a group in the AccessMyLAN

Learn how to change the access time for a group.

Book icon
Change the Access Times for a Group Plan in AccessMyLAN

Learn how to change the Access Times for a Group Plan in AccessMyLAN.

Book icon
Change the Alert Settings for a Group Plan in AccessMyLAN

Learn how to change the Alert Settings for a Group Plan in AccessMyLAN.

Book icon
Change the Android Auto-lock time limit in AccessMyLAN

Learn how to change the Android Auto-lock settings.

Book icon
Change the Android Device Wipe settings in AccessMyLAN

Learn how to change the Android Device Wipe settings.

Book icon
Change the Android Password Alphanumeric Character setting in AccessMyLAN

Learn how to change the Android Password Alphanumeric setting.

Book icon
Change the Android password length setting in AccessMyLAN

Learn how to change the Android Password Length setting.

Book icon
Change the Android Security level settings in AccessMyLAN

Learn how to change the Security Level settings.

Book icon
Change the Android security settings in AccessMyLAN

Learn how to change the Android Security Settings.

Book icon
Change the iOS alphanumeric character password setting in the AccessMyLAN

Learn how to change the Alphanumeric password setting.

Book icon
Change the iOS Auto-lock time limit in the AccessMyLAN

Learn how to change the Auto-lock setting.

Book icon
Change the iOS device security settings AccessMyLAN

Learn how to change the iOS Device Security settings.

Book icon
Change the iOS failed password attempts setting in the AccessMyLAN

Learn how to change the maximum amount of failed password attempts for an iOS device.

Book icon
Change the iOS password length setting in the AccessMyLAN

Learn how to change the minimum password length setting.

Book icon
Change the iOS password special character setting in AccessMyLAN

Learn about the password special character requirement.

Book icon
Change the Wi-Fi Protect Policy for a Group Plan in AccessMyLAN

Learn how to change the Wi-Fi Protect Policy for a Group Plan in AccessMyLAN.

Book icon
Correct a failed bulk device edit in AccessMyLAN

Learn how to correct a failed bulk device edit in AccessMyLAN.

Book icon
Create a Custom Zone in AccessMyLAN

Learn how to create a Custom Zone.

Book icon
Create a Device Administrator account in AccessMyLAN

Learn how to create a Device Administrator account.

Book icon
Create a group data plan in AccessMyLAN

Learn how to create a Group Data Plan.

Book icon
Create a group in AccessMyLAN

Learn how to create a group.

Book icon
Create a policy in AccessMyLAN

Learn how to create a policy.

Book icon
Create a Read-Only Administrator account in AccessMyLAN

Learn how to create a read-only administrator account.

Book icon
Create a System Administrator account in AccessMyLAN

Learn how to create a System Administrator account.

Book icon
Delete a Group Data Plan in AccessMyLAN

Learn how to delete a Group Data Plan.

Book icon
Delete a group in the AccessMyLAN

Learn how to delete a group.

Book icon
Delete a policy in AccessMyLAN

Learn how to delete a policy.

Book icon
Delete a Zone in AccessMyLAN

Learn how to delete a Zone.

Book icon
Deregister the application in bulk in AccessMyLAN

Learn how to de-register the application in bulk in AccessMyLAN.

Book icon
Disable a device in AccessMyLAN

Learn how to disable a device.

Book icon
Disable devices in bulk using AccessMyLAN

Learn how to disable devices in bulk.

Book icon
Disable iOS APN Protection in the AccessMyLAN

Learn how to disable the iOS APN Protection setting.

Book icon
Disable iOS Device Security Settings in AccessMyLAN

Learn how to disable iOS Device Security Settings.

Book icon
Disable the Android security settings in AccessMyLAN

Learn how to disable the Android Security settings.

Book icon
Disable the Wi-Fi Protect settings in AccessMyLAN

Learn how to disable the Wi-Fi Protect setting in AccessMyLAN.

Book icon
Edit a policy in the AccessMyLAN

Learn how to edit a data policy.

Book icon
Edit a policy’s data connection speed in the AccessMyLAN web portal

Learn how to edit a policy’s data connection speed.

Book icon
Edit a policy’s group data limit in the AccessMyLAN web portal

Edit a policy’s Group Data Limit in AccessMyLAN

Book icon
Edit a policy’s per device cut off in the AccessMyLAN web portal

Learn how to edit a policy’s per device cut off.

Book icon
Edit a policy’s uncapped data connection speed in the AccessMyLAN

Learn how to edit a policy’s uncapped data connection speed.

Book icon
Edit a policy’s capped group data limit in the AccessMyLAN

Learn how to edit a policy’s capped data limit.

Book icon
Edit devices in bulk in AccessMyLAN

Learn how to edit devices in bulk in AccessMyLAN.

Book icon
Edit the App Control list in AccessMyLAN

Learn how to add or remove applications from the App Control list.

Book icon
Enable a device in AccessMyLAN

Learn how to enable a device.

Book icon
Enable devices in bulk in AccessMyLAN

Learn how to enable devices in bulk in AccessMyLAN.

Book icon
Enable iOS APN Protection in the AccessMyLAN

Learn how to enable the iOS APN Protection setting.

Book icon
Enable the data quota threshold alerts in AccessMyLAN

Learn how to enable the data quota threshold alerts.

Book icon
Export a Denied Device Connections report in AccessMyLAN

Learn how to export a Denied Device Connections report.

Book icon
Export a Device Data Usage report in AccessMyLAN

Learn how to export a Top Data Devices report.

Book icon
Export a Device Policy’s details AccessMyLAN

Learn how to export a Device Policy’s details in AccessMyLAN.

Book icon
Export a Group Data Usage report in AccessMyLAN

Learn to export a group’s Data Usage report.

Book icon
Export a Zone Data Usage report in the AccessMyLAN

Learn how to run and export a Zone Data Usage report.

Book icon
Export the Device Blocked Content Report in AccessMyLAN

Learn how to export the Device Blocked Content Report.

Book icon
Export the Device List in AccessMyLAN

Learn how to export the Device List in AccessMyLAN.

Book icon
Export the Group Blocked Content Report in AccessMyLAN

Learn how to export the Group Blocked Content Report.

Book icon
Export the Website Blocked Content Report in AccessMyLAN

Learn how to export the Website Blocked Content Report in AccessMyLAN.

Book icon
Export the Zone Blocked Content Report in AccessMyLAN

Learn how to export the Zone Blocked Content Report.

Book icon
Locate an iOS device in the AccessMyLAN

Learn how to locate an iOS device.

Book icon
Lock an Android device in the AccessMyLAN

Learn how to lock an Android device.

Book icon
Lock an iOS device in the AccessMyLAN

Learn how to lock an iOS device in AccessMyLAN.

Book icon
Remove an Administrator in AccessMyLAN

Learn how to remove an Administrator.

Book icon
Remove users from an existing group in the AccessMyLAN

Learn how to remove users from an existing group.

Book icon
Renew the iOS security settings in AccessMyLAN

Learn how to renew the iOS security settings.

Book icon
Resend an Administrator Invitation in AccessMyLAN

Learn how to resend an Administrator invite.

Book icon
Reset an administrator’s password in AccessMyLAN

Learn how to reset an Administrator password.

Book icon
Send a Bulk Email Invite message in the AccessMyLAN

Learn how to send a Bulk Email Invite message.

Book icon
Send a bulk SMS invite message in AccessMyLAN

Learn how to send a bulk SMS invite.

Book icon
Send a device invitation in the AccessMyLAN

Learn how to send a Device Invitation via SMS or Email.

Book icon
Send a message to a device in AccessMyLAN

Learn how to send a message to a device.

Book icon
Send a Push message in AccessMyLAN

Learn how to send push messages.

Book icon
Send an invitation to an Android via Email in the AccessMyLAN

Learn how to send an invitation to an Android device via Email.

Book icon
Send an invitation to an Android via SMS in AccessMyLAN

Learn how to Send an invitation to an Android device via SMS.

Book icon
Send an invitation to an iPhone via Email in the AccessMyLAN

Learn how to send an invitation to an iPhone via Email.

Book icon
Send an invitation to an iPhone via SMS in the AccessMyLAN

Learn how to send an invitation to an iPhone via SMS.

Book icon
Send an SMS message to AccessMyLAN user

Learn how to send SMS messages.

Book icon
Set a device to Supervised in AccessMyLAN

Learn how to set a device to Supervised in AccessMyLAN.

Book icon
Test a website access in a policy AccessMyLAN

Learn how to test a website access in an AcessMyLAN policy.

Book icon
Using the Device Locations map dashboard tile AccessMyLAN

Learn how to use the device location map on the AccessMyLAN dashboard.

Book icon
Using the Device Setup dashboard tile AccessMyLAN

Learn how to use the Device Setup dashboard tile in the AccessMyLAN dashboard.

Book icon
Using the Domestic and Roaming Data report AccessMyLAN

Learn how to use the Domestic and Roaming Data tile in the AccessMyLAN dashboard.

Book icon
Using the Mobile Data Usage Current Billing Cycle dashboard tile AccessMyLAN

Learn how to use the Mobile Data Usage Current Billing Cycle tile in the AccessMyLAN dashboard.

Book icon
Using the Mobile Device Connections dashboard tile AccessMyLAN

Learn how to use the Mobile Device Connections tile in the AccessMyLAN dashboard.

Book icon
Using the Number of Cutoff Devices dashboard tile AccessMyLAN

Learn how to use the Number of Cutoff Devices tile in the AccessMyLAN dashboard.

Book icon
Using the report filters in the AccessMyLAN

Learn how to use the Report Filters.

Book icon
Using the Threat Protection dashboard tile AccessMyLAN

Learn how to use the Threat Protection tile in the AccessMyLAN dashboard.

Book icon
View the message history in AccessMyLAN

Learn how to view the message history.

Book icon
Wipe an Android device in the AccessMyLAN

Learn how to wipe an Android device.

Book icon
Wipe an iOS device in AccessMyLAN

Learn how to wipe an iOS device.