AT&T Office@Hand Desktop App Overview
Article #8034

This article provides an overview of the AT&T Office@Hand Desktop App.

IMPORTANT: The Legacy Softphone is no longer supported. AT&T Office@Hand strongly suggests that Users upgrade to the latest version of the AT&T Office@Hand Desktop App to enjoy all the features that AT&T Office@Hand has to offer.

AT&T Office@Hand Desktop App – Overview

AT&T Office@Hand Desktop App is an easy-to-use app, and a comprehensive communications hub with an all-inclusive phone, fax, business SMS, and conferencing for your desktop. It provides an intuitive interface that optimizes user experience and increases productivity.

Key Features and Benefits

Comprehensive Desktop Communication Solution with an easy-to-use Interface
Make and receive calls and faxes, send text messages, or host a conference from a single app with great productivity. It provides easy access to view messages, finds contacts, manages calls, and change settings.
Integrated with Company Directory
Reach your colleagues with a quick chat or call, with just a few clicks of the mouse. With real-time Phone Presence status among colleagues, you will avoid playing phone tags or forwarding to a busy extension.
Easily text a Contact or a Group within your Organization with Business SMS
Easily send a text message to your contact in your personal or company directory. It allows you to set and select a preferred Caller ID for your text message. Additionally, you can access a website directly from an active hyperlink, and place a phone call with just one click. There’s no need to copy and paste.
Audio Conferencing
With Audio Conferencing, you can start a conference with a click of the mouse, send out a conference invitation via SMS or email directly without the need to copy and paste the dial-in numbers and access codes. You can also easily add international dial-in numbers in your invitation. It also allows you to add callers anytime during a conference.
Microsoft Outlook/Office Integration
Microsoft Outlook/Office Integration allows you to make calls, and send text and faxes to your contacts directly from Microsoft Outlook. There’s no need to launch a separate application. Contacts are imported and synced from Outlook. You can also send a document as a fax attachment from within Microsoft Office applications directly. The AT&T Office@Hand Desktop App support Microsoft Outlook 2010 and 2013.

Availability

AT&T Office@Hand Desktop App is available to all AT&T Office@Hand subscribers.

See Download and Install | AT&T Office@Hand Desktop App to learn how you can install the AT&T Office@Hand Desktop App.

Features

Google and Email login
Log In with Email | AT&T Office@Hand Desktop App
Log In with Google | AT&T Office@Hand Desktop App
Main Screen and Summary of Features
Main Screen and Summary of Features | AT&T Office@Hand Desktop App
Sending SMS via AT&T Office@Hand Desktop App (with Emoji support)
Using the SMS Feature | AT&T Office@Hand Desktop App
Google Calendar Integration – Join Now Feature
Join Now with Google Calendar and Outlook Integration | AT&T Office@Hand Desktop App
Join Now – Frequently Asked Questions | AT&T Office@Hand Desktop App
Google Contacts Integration
Google Contacts Integration | AT&T Office@Hand Desktop App
Send and receive MMS (Multimedia Messaging Service) files such as an image
Using the SMS / MMS Feature | AT&T Office@Hand Desktop App
Non-Admin Install and Enterprise Distribution
Non-Admin Install and Enterprise Distribution | AT&T Office@Hand Desktop App
Manual Reconnect when on Offline or Calls Only mode
Troubleshooting – Manual Reconnect | AT&T Office@Hand Desktop App
HUD interface with search capabilities
Head-Up Display (HUD) – Overview | AT&T Office@Hand Desktop App
Head-Up Display (HUD) – Enable and Set Up | AT&T Office@Hand Desktop App
Head-Up Display (HUD) – Dock/Undock Window | AT&T Office@Hand Desktop App
Caller ID for Faxes
This feature enables Users to select the Outgoing Caller ID for faxes from the Settings > Calls > Outgoing tab on the AT&T Office@Hand for Desktop app. It also enables Users to manage their “From” number on the fax cover page. Changes made on the Desktop app gets synced on the Online account, and vice versa.
Change DND and Presence status via the Desktop app icon
Easily switch your DND and Presence status, such as Available, Busy, Do not disturb, or Invisible without opening the AT&T Office@Hand for Desktop app. The status can be updated right from the Windows system tray or Mac OS X’s dock.
Windows 10 Notifications Support
Ability to view notifications in Windows 10 UI style.

More popular topics for the AT&T Office@Hand for Desktop App

Key Words: desktop app, overview, softphone, call controller, 8034, park location, resend, forward, fax, HUD, undock, merge, highlight, contacts, sync profile photo, incoming call, keyboard accessibility, VoIP only, hotkey, global hotkeys

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AT&T Office@Hand Desktop App Overview Article #8034