AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Using the SMS / MMS Feature | AT&T Office@Hand Desktop App
Article #11141

AT&T Office@Hand SMS / MMS feature enables you to send and receive text messages using your AT&T
Office@Hand Desktop App

Using the SMS / MMS Feature | Desktop App

Supported File Types

Receiving

  • Images: jpg/jpeg, png, gif, bmp, tif /tiff, svg
  • Videos: 3gp, mp4, mpeg, flv, wmv, mov
  • Audio: mp3
  • Files: vcf / vcard, zip, rtf, html, txt

Sending

  • Images: jpg/jpeg, png, gif, bmp, tif/tiff, svg
  • Videos: 3gp, mp4, mpeg, flv, wmv, mov
  • Audio: mp3
  • Files: vcf/vcard, zip, rtf, html

Limitation

Users cannot send a caption with the image as one message.

Using SMS/MMS

  1. Launch and log in to the AT&T Office@Hand Desktop App.
    Note: Make sure you enter the correct extension number.
  2. Click the Compose Text Compose text button button.
  3. On the New Message screen, enter the recipient’s number in the To: field. You can also click the Plus Plus button button to select a contact.
  4. Type your message in the text box.
    • Click the Emoji Emoji button button to include emojis on your message.
    • Click the Paper Clip paper clip button button to send an MMS.
  5. Click Send.

See Also:
AT&T Office@Hand Desktop App – Overview
Main Screen and Summary of Features | AT&T Office@Hand Desktop App

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