Using the Call Park feature of your phone
Call Park is a feature which allows Office@Hand Premium users to put a call on public call park and have a user pick up on another phone by dialing the park location. This article will guide you on parking and retrieving a Parked call.
To learn how to do this, follow the steps below:
During an active call, press the Park soft key on your desk phone or mobile app where you received the call.
IMPORTANT: Refer to your IP Phone’s documentation for a list of compatible features such as Call Park.
NOTE: If your IP Phone does not support call park, you can use # # * 3 to park a call by touch-tone command.
You will be prompted for the code to retrieve the parked call.
Let the calling party know where the call is parked.
Use the same code to retrieve the call.
You have just parked and retrieved a call.
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