AT&T Office@Hand

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User Roles and Permissions | AT&T Office@Hand
Article #3067

How do I set up User Roles and Permissions? How do I assign a specific role to Users?

User Roles and Permissions | AT&T Office@Hand

Key Features and Benefits

  • Enforce company security policy with flexible role­-based access control
  • Empower an admin to assign roles to users and grant permissions based on the positions in the companies
  • Out of box solution for fast on-boarding. Easily grant the access privilege to selected users with 7 pre­defined roles
  • Ability to create custom roles that meet business needs (for Premium and Enterprise customers only)
  • Templates and bulk upload options to efficiently apply roles among users across an organization
  • Set Custom Roles as Default roles for users
  • Predefined User Roles and Permissions feature is available to all AT&T Office@Hand customers. Custom Roles and Permissions is only available to Premium and Enterprise Editions.

Use Case Scenario:

A telemarketing company wants to limit the phone configuration access to the IT Department, and only allow normal access other employees. With User Roles, the Super Admin can assign the predefined Phone System Admin role to all IT Staff then assign the Standard (International) or Standard roles to the rest of the employees.

Click on any of the links below to learn more about the User Roles and Permissions.

Roles and Permissions Articles

Access Roles
User Roles and Permissions ­ Access Roles | AT&T Office@Hand
User Roles and Permissions ­ Predefined Roles | AT&T Office@Hand
User Roles and Permissions ­ Permissions | AT&T Office@Hand

Create a Custom Role
User Roles and Permissions ­ Create Custom Role | AT&T Office@Hand

Modify Roles
User Roles and Permissions ­ Edit Permissions for Custom Role | AT&T Office@Hand
User Roles and Permissions ­ Set Default Role | AT&T Office@Hand
User Roles and Permissions ­ Assign Role via Assigned Users | AT&T Office@Hand

User list ­ Roles
User Roles and Permissions ­ Assign Roles via User Details | AT&T Office@Hand

Key Words: administrator, admin, users, access, permission, user permissions, user roles, 3067