Setting User Details on AT&T Office@Hand Online Account as User
Article #71231

This article provides information on how to set your User Details in the Office@Hand online account.

1. Log in to your AT&T Office@Hand Online account.
2. Click the Admin Portal button to show drop-down list and select My Extension.
3. Click the Settings tab, then select User Details.

The User Details section is divided into two tabs: General and Settings & Permissions.

General

• Contact Details: Your contact details include the following:
• First Name
• Last Name
• Contact Phone
• Mobile Phone
• Job Title: The Job Title field is available to indicate your position/designation in the organization.
• Department: The Department field is available to indicate which division you belong to.
• Email: Enter the email address where you want to receive your AT&T Office@Hand Security Notices. This email can also be used for logging in to AT&T Office@Hand services.
  NOTE: The contact email address will receive a notification each time changes are made to the following sections: First Name, Last Name, Contact Number, Password, Pin, Security Question and Email address.
• Password: Click the Change Password button to update your Password, Pin or Security Question. Links are provided below for instructions.
  • How to change your Password
  • How to change your PIN
  • How to change your Security Question
• Record User Name: Use this option to ensure your name is pronounced correctly by the system operator. You can spell out the name the way it sounds to help the operator, or you can record the name using your voice and use it for announcements instead. See How to record your User Name to learn more.

Settings & Permissions

• Regional Settings: The Regional Settings section allows you to modify the following:
  • Time Zone – See Set Hours of Operation and Time Zone to learn how.
  • Time Format – See Set Hours of Operation and Time Zone to learn how.
    Home Country Code
  • User Language – Choose the language used to view your account and notifications.
  • Greetings Language – Choose the language you want to use for your phone greetings.
  • Regional Format – Choose the format used to show date, time, currency, and other numbers.
• User Hours: Check Set Hours of Operation and Time Zone to learn how you can set your working hours.
• Role: A role is a collection of permissions that could be based on a job function. This setting can only be modified by your Administrator. See User Roles and Permissions for more information.
• User Groups: This specifies the Group within the organization to where you belong to. This setting can only be modified by your Administrator. See User Groups Overview for more information.
• Template: This option allows you to apply the user settings of a template.
• Schedule Meetings for Me: This option allows you to assign other users to schedule a meeting on your behalf. See Schedule Meetings for Me to learn how.
• Confirmation Message: This option sets how long the confirmation message appears after an operation completes. See Confirmation Message to learn more.

4. If you want to receive documents about AT&T Office@Hand’s products and    services, click Yes, I would like to receive information on product education, training materials, etc.
5. Click Save.

Key Words: user information, user info, user details, AT&T Office@Hand

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