Viewing Changes Made by Other Administrators via Audit Trail in the AT&T Office@Hand Admin Portal
Article #94611

This article provides information on how Administrators can view the changes made by other administrators via the Audit Trail in the Admin Portal in the AT&T Office@Hand Online Account.

The Audit Trail feature is available to all AT&T Office@Hand MVP and Video Pro+ accounts. Audit Trail allows Administrators (Super Admins or Billing Admins) to track the changes made to the account.

Admins can check changes made to the account by other admins, generate the report with filter options, and download the data recorded.

1. Log In to your AT&T Office@Hand Account as an Administrator.
2. Go to More > Service Console > Audit Trail.

   

3. Select the date range and click the filter button.
4. Click Change by and select Users.

   

5. Select the Administrator/s that you want to see on the Audit Trail by checking on the box beside their names, then click Done.
6. Click Apply.

Key Words: AT&T Office@Hand, audit trail, see changes in audit trail, Admin Portal, Online Account

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