AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

Back to product page

User Roles and Permissions ­ Predefined Roles | AT&T Office@Hand #10924
Article #10924

This article provides information about the predefined roles. User Roles give Admins the ability to control what users can do within the system, without giving full admin access. A Role is a collection of Permissions which could be based on a job function. Permissions are assigned to Roles and Roles are assigned to Users.

User Roles and Permissions ­ Predefined Roles | AT&T Office@Hand

There are seven (7) Predefined Roles that are built­-in roles with a set of permissions. These roles are readily available to all AT&T Office@Hand customers. Permissions granted to Predefined roles cannot be modified.

Note: Standard (International) is assigned to new users by default unless a different role have been set as default.

 

Role Name Description
Super Admin Full system access. On Initial setup, only the Super Admin can make changes to Roles and Permissions.
Phone System Admin Full phone system access plus Standard International.
Billing Admin Billing functions plus Standard International and Manager functions.
User Admin User management functions for all users plus Standard International along with Groups access.
Manager Company reporting functionality plus Standard International.
Standard
Standard (International) User level access with international dialing access. This is the default role assigned to new users.
Standard User level access without international dialing access.

Main article:
User Roles and Permissions | AT&T Office@Hand

Key Words: User Roles and Permissions ­ Predefined Roles | AT&T Office@Hand 10924