System Requirements for Virtual Background in AT&T Office@Hand Video

This article lists the system requirements to run the Virtual Background feature for AT&T Office@Hand Video.

Note: Virtual Background for AT&T Office@Hand Video is currently in open beta.

Virtual Background in AT&T Office@Hand Video is a resource-intensive feature. Refer to the tables below for the minimum system requirements.

Requirements for AT&T Office@Hand Video, Web and AT&T Desktop App

For more information about GPU type, visit Verify your graphics processing unit (GPU) type for Virtual Background requirements.
Requirements for AT&T Office@Hand Mobile App
On iOS.

Requirements for AT&T Office@Hand Mobile App

On iOS

On Android

Performance Test

AT&T Office@Hand Video runs a performance test the first time you try to enable Virtual Background on the web or on the desktop application.

The performance test measures the average number of video frames that are processed by your computer with Virtual Background enabled. If the average number of frames generated during the measurement is below 10 frames per second, the test will fail and will instruct the user to try again.

If you meet the system requirements but the performance test fails, try the following steps:

1. Disable HD video output.
2. Close any browser tabs or applications that you don’t need to use alongside AT&T Office@Hand Video. Try the performance test again.

You can also end the meeting, go to More > Settings > Virtual background, then re-run the test.

Keywords: Virtual Background, AT&T Office@Hand Video, AT&T Office@Hand desktop app, AT&T Office@Hand mobile app, minimum requirements, system requirements

Was this page helpful? Yes No