AT&T Office@Hand System Requirements
Article #8260

This article discusses the minimum system requirements for the following AT&T Office@Hand services: Online Account, Mobile App, Desktop App, Meetings, Digital Line, and Fax.

The following are the minimum system requirements for your AT&T Office@Hand service.

• Router with internet connection
• IP Phone
• Online Account
• Mobile App
• Desktop App
• Softphone
• Digital Line
• Fax

Online Account

Supported Browsers

• Google Chrome: Chrome 87.0
• Microsoft IE version 11 or higher.
• MS Edge 87.0
• Mozilla Firefox version 83 or higher.
• Safari version 14.0

Supported Operating Systems

• Windows 10
• Windows 8 (32 and 64-bit)
• Windows 7 (32 and 64-bit)
• Mac OS X with Mac OS 10.4.3/(Lion) or later

AT&T Office@Hand Mobile App

• iOS: iOS 8.0 or later (iOS 11, iPhone X supported)
• Android: Android OS 4.4 and up (Android O supported)

Note: For Android M or later, you will need to turn on required App Permissions:

• Contacts (view local contacts)
• Phone (RingOut)
• Microphone (VoIP call)
• Storage (store fax/voicemail/documents/photo)

IMPORTANT: BlackBerry devices running on Blackberry OS will not be able to download and install the RingCentral Mobile App.

AT&T Office@Hand for Desktop App

PC

• Windows 7 and 8
• 1 GHz (32-bit) or 2 GHz (64-bit) processor
• Minimum of 512 MB of memory
• 200 MB of hard drive space

Mac

• Mac OS X 10.7 Lion or above
• Intel processor
• Minimum of 512 MB of memory
• 100 MB of hard drive space

Meetings App

Meetings for Desktop

• Internet Connection: 600kbps or higher
• Peripherals: Webcam, speakers, microphone
• Windows: Windows 7 or later version
• Mac: Mac OS X with Mac OS 10.7 (Lion) or later version

Meetings for Mobile

• Android: Android version 4.4 and up
• iOS: iOS 8.0 or later

Digital Line

• High-speed Cable, DSL or Fiber Optic Internet service
• 90Kbps per digital line for Non-Polycom devices
• 128Kbps bandwidth per digital line for Polycom devices

Fax

For E-mail to Fax/FaxOut:

• Active email account

Faxing with a traditional fax machine:

• High-speed Cable, DSL or Fiber Optic Internet service
• ATA & Digital Line
• Fax Machine

Note: This information may change without prior notice from AT&T Office@Hand.

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