Setting up your AT&T Office@Hand Desktop and Web to Receive Queue Calls

Article #97344

This article provides information on how to receive call queue calls in the AT&T Office@Hand Desktop and Web.

If you’re a member of a call queue pickup group, you’ll need to turn on Accept queue calls in the AT&T Office@Hand Desktop and Web to receive calls from a call queue.

1. Click your profile picture in the top bar.
2. Set your status to Available.
3. Turn on Accept queue calls.

   

Key Words: AT&T Office@Hand, AT&T Office@Hand Desktop, AT&T Office@Hand Web, accept call queue calls, change status

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