Set a User’s Hours of Operation & Timezone with AT&T Office@Hand
Article #2568

This article provides information on how Administrators set the user hours of operation of an extension on the AT&T Office@Hand online account.

User Hours ­ Set a User’s Hours of Operation and Time Zone Admin | AT&T Office@Hand

1. Log in as an Administrator to your AT&T Office@Hand account.
2. Under Admin Portal, go to Users > User List > Users With Extensions.
3. Click on the name of the user that you wish to modify.
4. Click on User Details > Settings and Permissions.
5. Go to User Hours and click Edit.
6. Set the User Hours to any of the two options below, and click Save.
   • 24 hours/days a week – Select if you want incoming calls handled the same way all the time, every day.
   • Custom hours – Select if you want incoming calls handled differently when your business is open and when it’s closed.
7. Go to Regional Settings, click Edit.
8. Set your preferred Time Zone and Time Format and then click Save.

Keywords: hours of operation, sets user hours, regional settings, hours of operations, hours, 2568, changing hours of operation, admin sets user hours

12/2021

Was this page helpful? Yes No