Send a message in AT&T Global Smart Messaging Suite

1. Click SMS, and then click Send a New SMS Order.

   

2. The view defaults to the “Summary” tab. Here, you can type the description of the message.

   

3. After typing the description of the message, click the Destinations tab.

   

4. On the “Destinations” tab, click the green plus icon.

   

5. The “Add Recipients” box populates. Click the Please Select drop-down arrow and select one of the following: Lists, Contacts, Groups. In this example, we use “Contacts”.

   

6. Begin typing the first three letters of a contact name. Once the desired contact name populates, click the name to select it, and then click Add.

   

7. Once all desired names are selected, click Close. The contact names will be listed in the field to the right of “To”.

   

8. Click Message.

   

9. The “Message Type” box defaults to “Text”.
10. In the “Text Message” section, click inside the “Message” field and type the message.

    

11. Click the Replies tab.

    

12. In the field to the right of “Reply to Address Type”, click the drop-down arrow and select an option to where the recipients can reply.
13. Once the option of the reply is selected, enter the mobile number.
    Note: The mobile number is entered in this case since the option selected is “Mobile”.

    

14. Click Delivery Options.

    

15. To the right of “Delivery Frequency”, click the drop-down arrow to the selected requested time or the frequency of delivery.
    Note: Click here for details on scheduling a delivery.

    

16. Once all desired options are completed, click Send.

    

Schedule delivery for SMS communications

When choosing an option other than “Immediate”, it is necessary to update the “Start Date” field.

1. In the field to the right of “Delivery Frequency”, select the desired delivery schedule.

   

2. Click the calendar icon to select the desired date.

   

3. Click Schedule.