Select your Primary Number AT&T Office@Hand

Article 97343

This article provides the steps on how to change your primary number in the AT&T Office@Hand Online Account.

If you have multiple phone numbers assigned to your extension, you may see different numbers show up in various AT&T Office@Hand applications which may be confusing. Selecting a primary number allows you to display one phone number shown across all applications.

Follow the steps below on how to set your direct number or DigitalLine as your primary number:

1. Log in to the AT&T Office@Hand Online Account.
2. Navigate to the user extension setting depending on your profiles access:
   • Admin: Go to Quick Access > Users > Manage Users, then select the user to configure.
   • User: Go to Settings.
3. Click Devices & Numbers.
4. By default, the first number assigned to the extension is set as the primary number. To change this, click Edit.

   

5. Select the phone number that you want to set as your primary phone number. Then, click Apply.

Key Words: AT&T Office@Hand, AT&T Office@Hand Online Account, Online Account, select primary number, change primary number, primary number

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