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AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Purchasing Licenses, Devices, and Services to your AT&T Office@Hand Account

Administrators can purchase new licenses and devices to add to their company’s AT&T Office@Hand’s account. Once you purchase licenses, you can manage them and assign them to users.

  1. Sign in to the AT&T Office@Hand online account as an admin. You need to be an authorized admin user to follow the next steps.
  2. Go to Billing.

  3. In the left menu, click the Purchase tab.
  4. Click the type of item you’d like to purchase, then click the specific license, device, or service.
  5. Enter the quantity of each item you want to purchase. You’ll also need to select your country for some licenses, devices, or services.
  6. Click Add to Cart.

  7. Click Continue Shopping to add more items, and click Check Out when you’re ready to complete your purchase.
  8. Review the items in your shopping cart. You can change the quantity, or delete any items. Click Next.
  9. If you have multiple cost centers, click the dropdowns to assign a cost center for each item, then click Next.

  10. If your account has multiple sites enabled, some items may need to be assigned to a site. Select the site you want, then click Next.
  11. If you’re purchasing a physical device, add your shipping address, shipping method, and cost center. Click Assign to Selected if required, then click Next.

  12. Review your order and check the box at the bottom to acknowledge all items are correct, then click Next to complete the purchase.
  13. Review your statement, then click Print or Done.