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AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Plans – Overview | AT&T Office@Hand
Article #6131

This article discusses the AT&T Office@Hand plans as well as the features offered under each plan.

The AT&T Office@Hand Standard, Premium and Enterprise plans are the options that you can choose from for your business communications solution. Once you have chosen the plan that fits your business today, you can easily upgrade to another plan as your needs change.

If you are an existing AT&T Office@Hand user, you can upgrade to plans by contacting Advanced Solutions Customer Service at (866) 563-4703.

Features

Standard Premium Enterprise
Basic PBX (MOH, Transfer, Caller ID), Call Fwd & Handling Basic PBX (MOH, Transfer, Caller ID), Call Fwd & Handling Basic PBX (MOH, Transfer, Caller ID), Call Fwd & Handling
Advanced PBX Advanced PBX Advanced PBX
Access, manage, and user on smartphones and tablets Access, manage, and user on smartphones and tablets Access, manage, and user on smartphones and tablets
Unlimited local calls Unlimited local calls Unlimited local calls
Unlimited internet faxes Unlimited internet faxes Unlimited internet faxes
1,000 Toll-free minutes 2,500 Toll-free minutes 10,000 Toll-free minutes
Unlimited conferencing and business SMS Unlimited conferencing and business SMS Unlimited conferencing and business SMS
Microsoft® Office, Outlook®,
O365, Google Drive™, Box,
Box from AT&T, and Dropbox® integration		 Microsoft® Office, Outlook®,
O365, Google Drive™, Box,
Box from AT&T, and Dropbox® integration		 Microsoft® Office, Outlook®,
O365, Google Drive™, Box,
Box from AT&T, and Dropbox® integration
Shared lines Shared lines Shared lines
HD Multi-Point Video conferencing up to 100 users HD Multi-Point Video conferencing up to 200 users HD Multi-Point Video conferencing up to 200 users
Multi-level auto-attendant (IVR) Multi-level auto-attendant (IVR) Multi-level auto-attendant (IVR)
AT&T Office@Hand report AT&T Office@Hand report AT&T Office@Hand report
  Custom application development Custom application development
  Single Sign-on Single Sign-on
  Salesforce®, Zendesk integration Salesforce®, Zendesk integration
  Automatic call recording Automatic call recording
  Call monitoring (barge/whisper/takeover/monitor) Call monitoring (barge/whisper/takeover/monitor)

Keywords: 6131, getting to know, Office@Hand, plans, overview