Muting the Audio of Others in an AT&T Office@Hand Video Meeting on AT&T Office@Hand Desktop and Web | #96830

The host or moderator can mute the audio of one or more attendees to minimize distractions during the meeting. In addition, hosts can decide whether to allow participants to have the ability to mute or unmute themselves.

AT&T Office@Hand Video includes an Echo detection system that identifies when an echo is occurring and whose connection is causing it. As the host or moderator, the prompts will guide you through how to resolve the issue.

Muting the audio of all participants on the mobile app

1. Tap Participants on the bottom menu bar.

   

2. Tap the three-dot More icon at the top right.

   

3. Tap one of the following options:
   • Mute all – allow unmuting: Mutes all participants and allows unmuting.
   • Mute all – block unmuting: Mutes all participants and disables unmuting.
   • Unmute all: All participants will be notified to allow the moderator to unmute audio. They will have the option to tap Don’t allow or Allow.

Muting the audio of individual attendees

To mute/unmute the audio of individual attendees during a meeting, tap Participants on the bottom menu bar, and then tap the microphone icon at the right of the attendee’s name.

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