Managing Attached Files in the AT&T Office@Hand Mobile
Article #69815
The purpose of this article is to provide instructions on how to view, download, share, and delete an attached file in the AT&T Office@Hand Mobile.
If you or another user attaches a file to a message, there are several actions you can take, such as viewing, sharing, downloading, or deleting a file in the AT&T Office@Hand Mobile.
For information visit Deleting Attached Files in the AT&T Office@Hand Mobile.
Downloading a file
If a file was attached from a mobile device or computer source and not Google Drive, you can download that file onto your mobile device. To download a file, follow these steps:
- Navigate to Message via the bottom menu bar.
- Select a conversation from the conversation list.
- Locate and open the file you’d like to download in the message thread.
- Tap the three-dot icon at the top right.
- Select Save from the drop-down menu.
If you are downloading audio or a video file, tap and hold on to the file, then select a browser to download the file.
Sharing a file
If you or another user has shared a file, you can share that file with any user, group, or team in the mobile app.
To share an attached file, follow these steps:
- Navigate to Message via the bottom menu bar.
- Select a conversation from the conversation list.
- Locate and open the file you’d like to share in the message thread.
- Tap the three-dot icon in the top right corner of the app.
- Select Share file from the drop-down menu.
If you are sharing audio or a video file, tap and hold on to the file, then tap the share button.
Keywords: AT&T Office@Hand Mobile, mobile app, manage files, attach files, files, downloading files, sharing files
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