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Joining AT&T Office@Hand Video meetings with AT&T Office@Hand Rooms Connector
Article #73283

This article provides information on how to join AT&T Office@Hand Video meetings with the AT&T Office@Hand Rooms connector.

You can quickly join AT&T Office@Hand Video meetings by enabling One Touch Dial (OTD). OTD is a service that allows video conferencing devices to easily join meetings through calendar invitations. To learn more about enabling OTD, visit Setting up One Touch Dial.

Joining a meeting via SIP-dial
Joining a meeting via OTD

Joining a meeting via SIP-dial

If OTD is not enabled, you will need to dial in. There are two ways to join a meeting by SIP-dialing:

  1. Directly dial into the meeting using your device.
  2. Dial into the AT&T Office@Hand Rooms Connector welcome page and then follow on-screen instructions.

Joining via direct dial

  1. Open the keypad of your device.
  2. Input the SIP join information from the meeting invite.
    • If the invite does not have a password, dial [meetingID]@att.rcvsip.biz (e.g. 111333222@att.rcvsip.biz)
    • If the invite has a password, dial [meetingID.SIP passcode]@att.rcvsip.biz
      (e.g. 111333222.44556677@att.rcvsip.biz)
  3. Tap Call.

NOTE: AT&T Office@Hand Rooms Connector does not support H.323. If you have configured your devices to H.323, you can still connect to AT&T Office@Hand Video meetings by dialing sip: [meetingID.SIP passcode]@att.rcvsip.biz

You will find SIP join information in the invite:

Joining a meeting via the welcome screen

  1. Open the keypad of your device.
  2. Dial @att.rcvsip.biz. You will be directed to the AT&T Office@Hand Rooms Connector welcome screen.

    Dial @att.rcvsip.biz. You will be directed to the AT&T Office@Hand Rooms Connector welcome screen.

NOTE: If you’re using a Cisco unit (registered to Cisco cloud), you must include any numerical digit in the field before entering @att.rcvsip.biz (e.g. 1@att.rcvsip.biz).

  1. Follow the instructions on the screen.
    • If the invite does not have a password, input the meeting ID and press #.
    • If the invite has a password, after you input the meeting ID, you will be prompted to enter a password, and then tap #.
  2. You can always delete characters with * and join with #.

NOTE: The meeting will automatically time out in 10 minutes if you take no action after dialing @att.rcvsip.biz.

The meeting will automatically time out in 10 minutes if you take no action after dialing @att.rcvsip.biz.

Joining a meeting via OTD

You can join a meeting using OTD by tapping Join on your device. See here for a list of supported devices.

You can join a meeting using OTD by tapping Join on your device. See here for a list of supported devices.

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