Intro to Customer Number Blocks | AT&T Office@Hand
Article #93694

This article provides an overview of customer number blocks.

NOTE: This feature is currently in beta.

Many AT&T Office@Hand customers are based in the EU, UK, and other geographical areas outside of North America. These countries and other geographical areas have regulations and lengthy processes for telephone number acquisition.

Companies acquire additional numbers, more than the current need, to account for their growing business. This results in a need to store the extra numbers not currently in use, especially when they port numbers from other phone providers over to AT&T Office@Hand.
These numbers can be in contiguous sequences (or number blocks), or they can be stragglers.

With this feature, customers can store these “held numbers” on their accounts without having to pay a reserved number fee* and easily assign them to users or lines as that need arises.

*While there isn’t a billing license fee for “held numbers” in number blocks storage (not in use), we plan to introduce a nominal license fee in 2023. Number blocks that are in use will follow the current pricing structure.

Keywords: AT&T Office@Hand, customer number blocks, number blocks, held numbers

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