Intro to AT&T Office@Hand User Roles and Permissions
Article# 98329
This article provides information about User Roles and Permissions in AT&T Office@Hand.
User Roles give admins the ability to control what users can do within the system, without giving full administrator access. A Role is a collection of Permissions that could be based on a job function. Permissions are assigned to Roles and Roles are assigned to users.
Key Features and Benefits
- Enforce company security policy with flexible role-based access control.
- Empower an admin to assign roles to users and grant permissions based on the positions in the companies.
- Out of box solution for fast onboarding. Easily grant access privilege to selected users with 7 pre-defined roles.
- Ability to create custom roles that meet business needs (for Premium and Ultimate customers only).
- Templates and bulk upload options to efficiently assign roles among users across an organization.
- Set Custom Roles as Default roles for users.
Availability
The Predefined User Roles and Permissions feature is available to all AT&T Office@Hand customers. The Custom Roles and Permissions feature is available to Premium and Ultimate subscriptions only with up to two or more users.
Use Case Scenario
A telemarketing company wants to limit the phone configuration access only to the IT Department, and allow the rest of the employees to have general access to their own phones. The Super Admin can assign the predefined Phone System Admin role to all IT Staff. He can then assign the Standard (International) or Standard roles to the rest of the employees.
Key Words: AT&T Office@Hand, Online Account, user roles, permissions, features, benefits, availability, use case scenario
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