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Forwarding and Deleting Text Messages in Bulk in the AT&T Office@Hand Desktop and Web
Article #94884

This article explains how to forward and delete texts in bulk in the AT&T Office@Hand App for desktop and web.

AT&T Office@Hand Desktop and Web lets users bulk-forward and bulk-delete text messages in conversations with any other AT&T Office@Hand user.

Forwarding text messages in bulk

  1. Open and sign-in to your AT&T Office@Hand App.
  2. Go to Text and open a text conversation.
  3. Click the More menu in the upper right corner, then click Select text messages.

    Click the More menu in the upper right corner, then click Select text messages.

  4. Check the boxes next to the text messages that you want to forward or delete.
    NOTE: To forward a single text message, hover over it, then click the Forward button.
  5. Click the Forward button at the bottom of the screen.
    NOTE: You can only forward text messages or text threads that consist solely of text. Messages or threads that include images can’t be forwarded.

    Click the Forward button at the bottom of the screen.

  6. Enter the names or phone numbers of the recipients to whom you want to forward your messages.
  7. Keep the Send group text checkbox checked to send group text messages to up to 10 people. Uncheck the Send group text box to send your messages to each recipient individually. Recipients won’t know about the other recipients.
  8. Click Send.

    Click Send.

Deleting text messages in bulk

  1. Open and sign-in to your AT&T Office@Hand App.
  2. Open a text conversation stream.
  3. Click the More menu in the upper right corner, then click Select text messages.

    Click the More menu in the upper right corner, then click Select text messages.

  4. Check the boxes next to the text messages that you want to delete.
    NOTE: To delete a single text message, hover over it, then click the Trash or Delete button.
  5. Click the Delete button at the bottom of the screen.

    Click the Delete button at the bottom of the screen.

  6. To confirm, click Delete in the popup window.

    To confirm, click Delete in the popup window.

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