Enabling the HUD in the AT&T Office@Hand Desktop and Web
Article #69772

This article provides information on enabling and accessing the Heads-up-display (HUD) in the AT&T Office@Hand Desktop and Web.

The head-up display (HUD) in the AT&T Office@Hand App provides you with advanced phone functionality and keeps your frequently used extension list at your fingertips. The HUD also lets you see user extensions in real-time, whether available or engaged in a call.

Enabling the HUD feature via AT&T Office@Hand Desktop

1. Navigate to Settings via the left navigation bar.
2. Click on the Phone tab from the left pane.
3. Enable the toggle switch for the HUD feature under the Head-up display (HUD).

   

NOTE: Once the HUD feature is enabled, you can implement the Ring when extensions I am monitoring receive incoming calls if the AT&T Office@Hand App is your default phone app. You will then receive call notifications when somebody you are monitoring receives a call.

Accessing the HUD

To view the extensions in your HUD after enabling the feature, navigate to Phone via the left navigation bar, then click the category to be displayed:

• Extensions: View user extensions.
• Conference rooms: Join or make a conference call.
• Delegated calls: View delegated calls.
• Parked locations: View parked calls.

NOTE: By default, only the Delegated calls category is displayed. The other categories require an admin setup.

Contact customer support to learn more.

Keywords: HUD, enable HUD, AT&T Office@Hand Desktop, AT&T Office@Hand Web, Head-Up Display

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