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AT&T Office@Hand

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Enabling or Disabling Remote Desktop Control in the AT&T Office@Hand Admin Portal
Article #94733

This article explains how to enable or disable remote desktop control for AT&T Office@Hand Video in the Admin Portal.

AT&T Office@Hand Video provides remote desktop control sessions during a meeting. Admins and users can enable or disable remote desktop control from the Admin Portal. Learn more about the remote desktop control feature.

  1. Go to the Admin Portal and sign in.
    • If you’re an admin, go to Meetings > Rooms > Meeting Settings.
    • If you’re a user, go to Settings > Meetings.
  2. Scroll to Security and toggle the button for Allow remote control during screen sharing.
    • Admins can click the lock icon to lock the feature for users. When locked, this feature will be grayed out in users’ settings.

      Scroll to Security and toggle the button for Allow remote control during screen sharing.

Keywords: AT&T Office@Hand, remote desktop control, remote control during screen share, turn on remote control