Enabling Google Cloud Directory in the AT&T Office@Hand Online Account
Article #71243

This article provides instructions for administrators on how to enable the Google Cloud Directory in your AT&T Office@Hand online account to sync your users from Google Workspace.

Google Cloud Directory lets you automatically provision users from the G Suite/Google Workspace user directory into AT&T Office@Hand. If you are a Google Workspace customer, you can select this option to import and synchronize Google Workspace users into AT&T Office@Hand.

NOTE: You will need to contact AT&T Office@Hand Customer Support to enable this feature in your AT&T Office@Hand account.

Enabling Google Cloud Directory

1. Sign in to your AT&T Office@Hand online account as an administrator.
2. Navigate to More > Account Settings > Directory Integration.
3. Select Google Cloud Directory as your Directory Provider.
4. Click Enable Google Cloud Directory.
5. Click Confirm.

NOTE: You will get an error message when duplicate email addresses are found in your account. The error message contains a link that you can click to download the list of duplicate emails. You will need to make sure that all email addresses are unique to enable Google Cloud Directory. To edit a user’s email address, click the Users tab, and then select the user’s name that you want to update.

Key Words: AT&T Office@Hand, google directory integration, Google Workspace account integration, Google Workstation integration, Google Cloud
Directory, Google Workspace

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