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AT&T Office@Hand

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Downloading your Customer Service Record in the AT&T Office@Hand Online Account
Article #96049

This article provides information on how to download your customer service record in the AT&T Office@Hand Admin Portal.

If you’re going to transfer your numbers from AT&T Office@Hand to another carrier, you can download a list of your active AT&T Office@Hand phone numbers in the AT&T Office@Hand Online Account.

  1. Go to the Admin Portal and sign in.
  2. Go to Phone System > Phone Numbers > All Numbers.
  3. Next to CSR for porting out, click Download.

    Next to CSR for porting out, click Download.

  4. Click the checkbox next to the sites in the dropdown with the numbers you want to port.
  5. Enter your email address.
  6. Click Send.

    Enter your email address and click Send.

NOTE: You’ll need to have a formal port out request from your new carrier to transfer your AT&T Office@Hand numbers.

Key Words: AT&T Office@Hand, Online Account, Admin Portal, download customer service record, customer service record