Deleting Attached Files in the AT&T Office@Hand Mobile
Article #73469

This article contains information on how to delete files you have shared in the AT&T Office@Hand app for iOS and Android devices.

If you have attached a file to a message, one of your actions is to delete that file. Let’s discuss below how you can delete an attached file.

Deleting an attached file

If you would like to delete a file you have shared, follow these steps:

1. Navigate to Message via the bottom menu bar
2. Select a conversation from the conversation list
3. Locate the file you’d like to delete in the message thread
4. Tap the text in the message or any open space in the message
5. Tap the three-dot menu icon
6. Select Delete attachment in the pop-up menu
7. Tap Delete in the popup window. If another user has shared the file, you’ll be prompted to select Delete in this conversation, Delete in all conversations, or Cancel.

Now that we’ve reviewed the steps in deleting a file let’s review the options you have when deleting a file that you have shared initially and shared by other users.

• Delete in this conversation: Deletes the file in your conversation.
• Delete in all conversations: If other people have shared the file, this option deletes the file in your conversation, and in all conversations it has been shared with.
• Cancel: The file will not be deleted from your conversation and any conversations it has been shared with.

NOTE: If you’re a guest in a group or team conversation, you’re unable to delete a file that has been shared by other users who are members of the group or team.

Key Words: AT&T Office@Hand Mobile, mobile app, delete files, warning before deleting files

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