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AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Customizing the User Name on the AT&T Office@Hand Online Account
Article #71224

The article will provide a step-by-step guide on how to record an extension’s user name.

Only Super Admins, User Admins, and Users with Billing Admin access can view and make changes to this section.

  1. Log in to the AT&T Office@Hand Online account.
  2. On the Admin Portal, go to Users > User list > Users With Extensions.
  3. Click the user that needs the User Name to be customized.
  4. Click User Details.
  5. On the General tab, click Edit below Record User Name.
  6. Make sure Record by is set to AT&T Office@Hand text-to-speech.
  7. Enter your name in the text field below Greeting Name.
  8. Click Save.

Keywords: AT&T Office@Hand, customize user name, change user name