AT&T Office@Hand

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Mobile App – Customize User’s Voicemail Greetings | AT&T Office@Hand
Article #3007

This article will guide you on how to record a Voicemail Greeting for a User on your AT&T Office@Hand Mobile app.

Customizing a User’s Voicemail Greetings using the Mobile App – Admin

NOTE: You need to be an account Administrator to perform this action.

  1. Launch your AT&T Office@Hand Mobile App.
  2. Tap your profile picture.
  3. Tap Phone System > Users.
  4. Tap the extension you want to edit.
  5. Tap Messages & Notifications.
  6. Tap Voicemail Greeting.
    NOTE: Ensure that Take Messages is enabled.
  7. Tap Custom, and then tap Record.
    NOTE: You can tap Default anytime you want to switch back to AT&T Office@Hand’s default voicemail greeting.
  8. Enter your phone number or select from one of the forwarding numbers, then tap Call Now.
    NOTE: The system will try to reach the phone number you keyed in/ chose. After which, you will be given instructions for recording your custom voicemail greeting.
  9. Tap OK.
  10. Tap Done.

Key Words: custom greeting, voicemail greeting, record greeting, mobile app greeting, mobile app voicemail