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AT&T Workforce Manager

AT&T Workforce Manager strengthens communications between dispatchers and mobile workers, improves control over field operations, and delivers services faster and more efficiently. Make near real-time decisions about your mobile operations so you can save time and increase productivity.

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Create a group in AT&T Workforce Manager

  1. Click on Administrative in the menu on the left.

    Image of step 1.

  2. Click Groups.

    Image of step 2.

  3. The configured groups display.

  4. Click New above the list of groups.

    Image of steps 3 and 4.

  5. Click in the field to the right of Name and enter a name for your group.

    Image of step 5.

  6. Click Save.

    Image of step 6.

  7. Click Edit under Members of this group.

    Image of step 7.

  8. A list of users displays.

  9. Click on the checkbox to the left of the users you would like to add.

    Image of steps 8 and 9.

  10. Click Save.

    Image of step 10.

  11. Click Edit under Users who via this group.

    Image of step 11.

  12. A list of available users displays.

  13. Click on the checkbox to the left of the desired users.

    Image of steps 12 and 13.

  14. Click Save.

    Image of step 14.

  15. The changes save, and the users display.

    Image of step 15.