Configuring the AT&T Office@Hand Rooms Audio and Video Settings in the Online Account
Article #71236

This article provides information on how to configure the audio and video settings for AT&T Office@Hand Rooms in the online account.

Admins can remotely manage the audio and video settings of AT&T Office@Hand Rooms from the online account. These Room settings are synchronized between the Rooms controller and the online account.

Enabling or disabling software audio processing

1. Log in to the AT&T Office@Hand online account.
2. Navigate to Admin Portal > Meetings > Rooms > Rooms List.
3. Select a room.

   

4. Click Audio Settings.
5. Check or uncheck Software Audio Processing. This option is disabled by default.

   

   NOTE: In order to get better audio quality and to reduce echo, adjust this feature accordingly following the conditions below:

   • Disable it if the speaker(s) and mic have hardware audio processing.
   • Enable it if the speaker(s) and mic do not have hardware audio processing.
6. Click Save.

Adjusting your volume

1. Move the slider to adjust the volume for the microphone and/or speaker. You can also enter your desired volume % level.
2. Click Save.

   

Setting the default microphone and speaker

1. Click the drop-down box below Default Microphone or Default Speaker.
2. Select your preferred device.
3. Click Save.

   

Enabling or disabling Automatic camera framing

The Rooms video camera will automatically move to frame the person speaking. This feature may not be available to all cameras.

1. To enable or disable this feature, click Video Settings.
2. Check or uncheck Automatic Framing. This option is disabled by default.
3. Click Save.

   

Key Words: AT&T Office@Hand Rooms, configure audio settings, configure video settings, online account

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