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AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Configuring Microphone and Speaker Settings in AT&T Office@Hand Phone
Article #94628

This article provides information to configure audio settings in the AT&T Office@Hand Phone.

When you connect a headset or speaker to your computer, you need to ensure it is set as the audio source in the AT&T Office@Hand Phone for inbound and outbound audio to work.

Ensure that the computer’s microphone or headset drivers are successfully installed. The AT&T Office@Hand Phone will not detect any audio device if not installed correctly. Refer to the device user manual for assistance if needed.

  1. Sign-in to the AT&T Office@Hand Phone.
  2. Click the gear (Settings) icon on the bottom pane.
  3. Click Notifications and sounds from the left menu.
  4. In the Microphone section, click the drop-down menu and select the appropriate device.
    You can also set the speaker device to be used outbound audio.

Keywords: AT&T Office@Hand Phone, softphone, desktop app, Audio settings, volume, sounds, 73430