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Configuring Live Transcription Settings in the AT&T Office@Hand Admin Portal
Article #95779

This article provides information on how administrators can configure live transcription settings in the AT&T Office@Hand Online Account.

Live transcription transcribes meeting audio in real-time. This feature is available on the AT&T Office@Hand Mobile, and AT&T Office@Hand Desktop and Web.

If you’re an admin, you can make changes to your live transcription settings, such as:

  • Allow meetings to be transcribed.
  • Make transcripts visible to hosts or moderators only.
  • Allow the transcript to be downloaded or not by everyone or hosts or moderators only.

NOTE: An admin can update live transcription settings for the whole company account or for select users.

 

Configuring live transcription via Meeting settings

  1. Sign in to your AT&T Office@Hand Online Account as an admin. You need to be an authorized admin user to follow the next steps.

  2. Click Admin Portal > Meetings.

  3. Click Meeting Settings, and then modify preferred settings under Transcript by toggling on/off each setting:

    • Allow meetings to be transcribed

    • Make transcript visible to hosts and moderators only

    • Transcripts can be copied and downloaded by: Everyone or Only hosts and moderators
      NOTE: You can click the lock icon next to each setting if you’d like to prevent any non-admin users from making changes.

      Image of the meetings settings menu.

 

 

 

Key Words: AT&T Office@Hand, Online Account, Admin Portal, live transcription, live transcription settings, configure live transcription settings