Configuring Call Flip Settings | AT&T Office@Hand
Article #11090

This article provides instructions on how admins and users can configure the Call Flip settings on the AT&T Office@Hand online account.

Call Flip lets you transfer a live call from phone to phone without any interruption to the call.

1. Sign in to the AT&T Office@Hand online account.
2. Follow the navigation path depending on your access profile:
   • Admins: On the Quick Access page in the Admin Portal, navigate to Users > Manage Users, select the extension to configure, then click Call Forwarding and Voicemail.
   • Users: Navigate to Settings > Call Forwarding and Voicemail.
3. Click Settings, then click Edit below Call Flip.
4. At the far left of the row, drag and drop the row to change the flip number assigned to the phone number.

   

5. To remove a number that should not be in the Call Flip list, click Unlink. The number removed will go to the bottom of the list.
6. To use an unlinked number, drag and drop the number to an unused row or to the row of a phone number you want to replace. If you replace a number, that number will then be unlinked.

   

7. Click Save.

If you wish to add more numbers to the Call Flip list, visit Configuring user extension User Hours settings.

Keywords: AT&T Office@Hand, Call Flip, Call Flip settings, configure Call Flip settings

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