Configurations and Settings for Third-party SIP Devices Connecting to AT&T
Office@Hand Video with AT&T Office@Hand Room Connector
Article #73451

This article provides information on how to configure third-party devices to work properly in the AT&T Office@Hand room connector.

Using Polycom devices with AT&T Office@Hand Room Connector

Confirming security configurations for Polycom devices

AT&T Office@Hand enforces TLS/SRTP to ensure the highest level of security for your meetings. As an admin, you might not need to do anything if your devices are already enabled for the highest level of security.
However, if you are unsure, you can quickly check based on the information below.

Polycom device administration

Enabling or disabling support for SIP calls

Clear Use SIP in Preferences > SIP Registrar 1 (and 2) > General when the system is not in a call.

Disabling support for H.323 calls

Clear Use H.323 in Preferences > H.323 > General when the system is not in a call.

Key Words: AT&T Office@Hand Rooms, AT&T Office@Hand Video, Room Connector, configure SIP devices, 3rd party devices, SIP device settings

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