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AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Compatibility Support on AT&T Office@Hand in Android 11 and iOS 14
Article #60003

This article discusses the ways to troubleshoot compatibility issues on the AT&T Office@Hand app in Android 11 and iOS 14.

Permission Dialog on AT&T Office@Hand App for Android 11

On Android 11, users are discouraged from denying the permission on the dialog box permanently. But when you tap the Deny button for three times, the dialog box will pop up with the option to Deny & don’t ask again. Once the Deny & don’t ask again button is selected, it denies the permission permanently.

Photo Permission on AT&T Office@Hand App for iOS 14

In sending photos and videos in the AT&T Office@Hand App, it will ask access permission in order to select and use the photos and screenshots in AT&T Office@Hand.

Incoming Call in AT&T Office@Hand for iOS 14

When there is an incoming call, the app will notify on the upper part of the screen. The user may reject the call by tapping the Reject icon icon or answer the call by tapping Accept button the button.

Key Words: ATT Office@Hand Compatibility Support, Android 11, iOS 14, permission dialog, permission