Phone Numbers – Overview | AT&T Office@Hand
Article #3783
The Company Phone Numbers section of your AT&T Office@Hand online account provide general information about your company’s phone numbers. Administrators can access these sections on the Online account by going to the Admin Portal > Phone System.
Account administrators can assign names or labels to Company Phone Numbers. These changes get synchronized across your Office@Hand phone system. It helps both the Administrator and Users to easily locate the number when configuring the advanced call handling rules, outbound Caller ID, or reassigning a direct line. This feature helps you save time spent in going through a long list of numbers in your Office@Hand Online Account, Desktop app, and Mobile app.
Note: This feature is available to all plans with the Enterprise UI enabled.
The Phone Numbers section of your account shows your Company Main Number, Company Fax Number, and all numbers assigned to your users.
Company
The Company tab shows the list of your Company Numbers; Company Main Number, Company Fax Number, and all numbers assigned to the company Auto-Receptionist.
Assigned
The Assigned tab shows the list of phone numbers directly assigned to an extension or user in your account.
Unassigned
The Unassigned tab shows the list of phone numbers assigned to a Desk phone or Soft phone (Desktop app), but not to an extension or User.
Transferred and Vanity
The Transferred and Vanity tab shows the list of your pending Number transfer or Vanity orders.
Common Phones
The Common Phones tab shows the list of phone numbers assigned to your Common Phones.
See Also:
Office@Hand: Submitting a Number Transfer Request
Office@Hand: Adding and Deleting Phone Numbers on your online account
Office@Hand: Phones & Numbers Overview
Office@Hand: [ADMIN] Adding a Company Fax Number to your account
Office@Hand: Setting the Company Phone Number Name or Label
Keywords: Company Numbers, company, numbers, overview, caller ID, additional numbers, existing numbers
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