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AT&T Office@Hand

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Calling 988 to Reach the Canada Suicide Prevention Service │ AT&T Office@Hand
Article #96431

This article provides information for calling 988 to reach the Canada Suicide Prevention Service (CSPS).

The Canada Suicide Prevention Service (CSPS) provides free and confidential support for people in distress, including prevention and crisis resources.

  • Available across Canada 24 hours a day, 7 days a week.
  • You won’t incur additional charges to call CSPS.
  • Calls to CSPS will appear in Call Log and Analytics as normal with the number ‘988’.

NOTE: 988 is a special reserved number for CSPS and can’t be configured as a user’s extension.

Calling CSPS

Users with a Canadian phone number can reach the CSPS by dialing 988 or the 10-digit number, 1-833-456-4566.
NOTE: Calling 988 will be implemented on November 30, 2023.

Limitations

  • This number only works for people in Canada (CA).
  • Calling 988 using RingOut isn’t supported.
  • Blind transferring a call to 988 isn’t supported.
  • Calls to 988 can’t be parked.

Key Words: AT&T Office@Hand, Canada Suicide Prevention Service, CSPS