Call Recording in the AT&T Office@Hand App Desktop
Article #71167

This article provides information on how to record, stop, pause, resume or view call recordings on the AT&T Office@Hand app for desktop.

With the call recording feature of the AT&T Office@Hand app desktop and web, you can:

• Record or stop recording an active call
• Pause or resume recording
• View call recordings

Recording a call

While on an active call, tap the More button, then tap Record.

Stopping a call recording

1. While on an active call, tap the More button
2. Tap Stop recording

   

Pausing or resuming a call recording

While on an active call, tap the More button, then tap Pause recording.

To resume recording a call, tap the More button, then tap Resume recording.

NOTE: Your admin needs to enable automatic call recording for this feature to work.

Keywords: AT&T Office@Hand app, AT&T Office@Hand app desktop, record call, stop recording, pause recording, resume recording, automatic call recording, ACR

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