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AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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AT&T Office@Hand for Learning Tools Interoperability (LTI) Configuration Setup

Step 1: Add or View a configuration

Navigate to the AT&T Office@Hand for LTI app gallery listing to sign in and begin your setup. Click on Add configuration to connect your Learning Management System (LMS) Tool with AT&T Office@Hand Video using a step-by-step wizard.

Navigate to the AT&T Office@Hand for LTI app gallery listing to sign in and begin your setup.

Figure 2.1

Click on View details to any previous configurations. Click on More menu to delete an existing configuration.

Click on View details to any previous configurations.

Figure 2.2

Step 2: Select the LMS tool

Select the Blackboard as the LMS tool to configure with AT&T Office@Hand. Click Next.

Select the Blackboard as the LMS tool to configure with AT&T Office@Hand. Click Next.

Figure 3

Step 3: Step-by-Step configuration wizard

Step 3.1: Enter a name and a brief description (optional) of the configuration.

Enter a name and a brief description (optional) of the configuration.

Figure 4.1

Step 3.2: Client and Deployment ID

Step 3.2.1: Copy the Client ID displayed in Step 2 of the configuration wizard.

Copy the Client ID displayed in Step 2 of the configuration wizard.

Figure 4.2

Step 3.2.2: Navigate back to the Blackboard account to the Administrator Panel. Click on System Admin tab and scroll down to click on LTI Tool Providers.

Click on System Admin tab and scroll down to click on LTI Tool Providers.

Figure 4.3

Step 3.2.3: Next, click on Register LTI 1.3 Tool. Paste the Client ID that was copied in the beginning of this step 3.2.1. Click Submit.

Next, click on Register LTI 1.3 Tool. Paste the Client ID that was copied in the beginning of this step 3.2.1. Click Submit.

Figure 4.4

Step 3.2.4: Copy the Deployment ID displayed in the Tool Status page. Enter a name and description of the tool.

Enter a name and description of the tool.

Figure 4.5

Step 3.2.5: Navigate back to AT&T Office@Hand for LTI webpage to paste the Deployment ID under Step 2 of the configuration wizard. Click Next.

Navigate back to AT&T Office@Hand for LTI webpage to paste the Deployment ID under Step 2 of the configuration wizard. Click Next.

Figure 4.6

Step3.3: Copy Target Link URI.

Step 3.3.1: Copy the Target Link URI displayed in Step 3 of the configuration wizard (shown in Figure 3.7). This key is required while adding the AT&T Office@Hand tool to a course and managing its placement within the course.

Copy Target Link URI.

Figure 4.7

Step 3.3.2: Navigate to Blackboard interface to the list of LTI Tool Providers.

Search using the name of the tool (Ex: AT&T Office@Hand). Click on the downward arrow next to the name and click on Manage Placements. Next, click Create Placement.

Navigate to Blackboard interface to the list of LTI Tool Providers.

Click on the downward arrow next to the name and click on Manage Placements. Next, click Create Placement.

Figure 4.8

Step 3.3.3: Enter values for the required fields – Label, Handle, Availability and Type. Select Yes for Availability and select Course tool -> Allow student access to make the tool available to students for all their courses.

Fill out the appropriate fields.

Figure 4.9

Step 3.3.4: Next, scroll down and paste the Target Link URI copied at the beginning of this step (Step 3.3). Click Submit.

Click Submit.

Figure 4.10

Step 3.4: Finish Configuration.

Navigate back to AT&T Office@Hand for LTI webpage and click Next to go to Step 4 of the configuration wizard. At this point, AT&T Office@Hand tool is successfully added to the courses where instructors can select from the Tools menu under each course in their Blackboard account.

Finish Configuration.

Figure 4.11

Accessing AT&T Office@Hand in Blackboard

Note: Available for both instructors and students

Step 1: Navigate to the courses tab in Blackboard

If not logged in at this step, enter the login in Blackboard as Administrator or Instructor account and click on Courses tab.

If not logged in at this step, enter the login in Blackboard as Administrator or Instructor account and click on Courses tab.

Figure 5

Step 2: Select the course to access AT&T Office@Hand tool

Select the course where you would like to use AT&T Office@Hand Video tool to schedule meetings. Next, click on Tools on the left side menu within the selected course.

click on Tools on the left side menu within the selected course.

Figure 5.1

Step 3: Launch AT&T Office@Hand tool within Blackboard course

Scroll to find and click on the name of the AT&T Office@Hand tool you just configured. Once clicked on the tool name, the page loads to display the login screen for AT&T Office@Hand tool.

Click the Sign in button and enter your AT&T Office@Hand login credentials.

Click the Sign in button and enter your AT&T Office@Hand login credentials.

Figure 5.2