AT&T Fleet Management for Enterprise/Government Drive F.A.Q.

• Can drive time be edited or deleted?
  • No. Under the ELD mandate, all driving time must be accounted for. However, logs can be assigned to an unknown driver or annotated.
• What AT&T Fleet Management for Enterprise/Government plans support ELD?
  • HOS, Pro and ProPlus.
• Can a Yard Move be applied retroactively?
  • No. However, the log should be annotated for compliance.
• Will Personal Conveyance (PC) interrupt the driver’s reset?
  • No. Personal Conveyance is considered OFF Duty time.
• How does the ELD mandate apply to truck rentals?
  • • Paper logs can be used for 8 days. If the vehicle is in use for longer than 8 days, an ELD is required.
• Why did the system automatically switch my driver to D after they signed out?
  • When the vehicle travels over 5 mph, the system will create an automatic Drive log under the unidentified driver profile. If the driver accepts this unassigned log when signing in, it will retroactively change their status.
• How long are driver logs retained in Geotab Driver?
  • There is a purging feature in Geotab Drive that can be defined by the ELD admin on how far you want to go back (currently in beta).

    The FMCSA requires that carriers maintain six months of driver logs and three months of DVIR data to be available for audit.

    To access the Purge feature in MyGeotab, follow these steps:

    • Click on Administration in the menu to the left.
    • Click on System and then on System Settings.
    • Click on the Purge tab.
    • Note: if you do not see this tab, be sure that the Feature Preview setting is turned on in your MyGeotab user profile.
    • Click the ON button to the right of “Switch Routinely purge older data” and adjust settings as desired.
• If data access is set to a specific group, can the driver log in to a vehicle in another group?
  • No. The driver will only be able to view vehicles within their assigned group.
• Can I assign logs to a dummy driver?
  • • No, this is not allowed. A motor carrier must either explain why the time is unassigned with an annotation or assign the time to the appropriate driver.
• Can I customize the vehicle inspection list and defects in Geotab Drive DVIR?
  • Yes. ELD administrators have two options for making changes to their vehicle inspection list or defects:
    • Make edits in the database directly.
    • Use the Import DVIR List tool to copy and paste a custom list from Microsoft Excel into the Geotab system. Each line must be formatted in the form “part|defect|severity” for it to import successfully.