Product Resource Center

Simply select the name of the product you wish to get support for, or select the appropriate category to get started. Tell us the operating system you’re using on your device and what the topic is for the support, and we’ll give you only the videos and tutorials that suit your needs best.

Written Tutorials
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Using your Mobile Phone as an AT&T Office@Hand Rooms Controller in the AT&T Office@Hand Mobile #71219

This article provides information on how to use your mobile phone as an AT&T Office@Hand Rooms Controller in the AT&T Office@Hand app mobile.
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Using your Personal Meeting ID in the AT&T Office@Hand App Desktop and Web #71205

This article provides information about Personal Meeting ID (PMID) in the AT&T Office@Hand app desktop and web.
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Verified devices for AT&T Office@Hand Room Connector #73449

This article provides the list of devices that have been reported to work with the AT&T Office@Hand Room Connector.Recommended software version
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Verify an NFC reader functionality

Learn how to verify a successful NFC install.
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Verify Missing Skype for Business API on Microsoft Tenant in AT&T Office@Hand Cloud PBX for Microsoft Teams #73320

This article provides the steps on how AT&T Office@Hand users can test and verify the presence of API needed in their Office 365 tenant.
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Verify your Graphics Processing Unit (GPU) type for AT&T Office@Hand Video Virtual Background Requirements

This article provides information on how you can verify the type of graphics processing unit (GPU) your computer has.

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Verify your voicemail assignment in AT&T Collaborate Enhanced Mobile

Learn about your voicemail assignment in AT&T Collaboration Enhanced Mobile.
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Video Meeting Host and Moderator Controls in an AT&T Office@Hand  Mobile App #35359

Learn about the host and moderator controls for AT&T Office@Hand video meetings on mobile.
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View a GoCam+ events details

Learn how to view a GoCAM+ event’s details.
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View a Speed Profile

Learn how to view a speed profile.

How-To Videos
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Determining the firmware version with the device tag number in AT&T Cargo View with FlightSafe

Drag and drop files to Box from AT&T

Email a folder with Box from AT&T

Engine and Maintenance

Enhanced Mobile: Auto Attendant for administrators | AT&T Collaborate

Enhanced Mobile: Get Collaborate – Meetings (Desktop & Web) | AT&T Collaborate

Enhanced Mobile: Get Collaborate – Meetings (Mobile & Tablet) | AT&T Collaborate

Enhanced Mobile: Get Collaborate App (Desktop & Web) | AT&T Collaborate

Enhanced Mobile: Get Collaborate App (Mobile & Tablet) | AT&T Collaborate

Enhanced Mobile: How to get started | AT&T Collaborate