Product Resource Center

Simply select the name of the product you wish to get support for, or select the appropriate category to get started. Tell us the operating system you’re using on your device and what the topic is for the support, and we’ll give you only the videos and tutorials that suit your needs best.

Written Tutorials
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Network – Broadband Capacity and Quality Test Tool | AT&T Office@Hand #3080

Learn about the Broadband Capacity and Quality Test Tool with AT&T Office@Hand.
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Network – Configure ASUS RT-N66U Dark Knight’s QoS Settings | AT&T Office@Hand #3551

Learn how to configure QoS on the ASUS RT-N66U Dark Knight to prioritize VoIP traffic with AT&T Office@Hand.
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Network – Configure Dell SonicWALL SOHO Router | AT&T Office@Hand #5550

Learn about configuring your Sonicwall Firewall router with AT&T Office@Hand.
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Network – Configure Linksys E1200’s QoS Settings | AT&T Office@Hand #3552

Learn the MAC method of how to configure QoS on a Linksys E1200 router to prioritize VoIP traffic with AT&T Office@Hand.
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Network – Port Triggering and Port Forwarding | AT&T Office@Hand #2413

Learn about port forwarding and port triggering with AT&T Office@Hand.
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Network – Setup Netgear’s QoS Settings | AT&T Office@Hand #3558

Learn how to configure QoS on a Netgear router to prioritize VoIP traffic with AT&T Office@Hand.
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Network – Tips for improving the quality of VoIP calls | AT&T Office@Hand #2846

Learn about improving the quality of VoIP phone calls with AT&T Office@Hand.
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Network Requirements | AT&T Office@Hand #91404

The purpose of this document is to inform enterprises of the network requirements for firewall and web proxy configuration for cloud-based Office@Hand Unified Communication Services to operate correctly.
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Number Porting – Transfer Numbers, Requirements, Tips, and Status | AT&T Office@Hand #3887

Learn about number porting including, how to start a number transfer request, requirements, status of number transfer requests, and tips on preventing number transfer with AT&T Office@Hand.
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Number Porting – Transfer your Toll-Free Number to AT&T Office@Hand #11148

Learn to submit a number transfer request for AT&T Office@Hand.

How-To Videos
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Enhanced Mobile: Maintain Registered Location | AT&T Collaborate

Enhanced Mobile: Manage Your Collaborate Voicemail | AT&T Collaborate

Enhanced Mobile: Overview for administrators | AT&T Collaborate

Enhanced Mobile: Set up for Tablet and Desktop Apps | AT&T Collaborate

Exception Reports

Groups

Importing contacts to the AT&T Landline Texting web portal

Invite collaborators with Box from AT&T

Invoice Review

Joining an AT&T Office@Hand Meeting