Product Resource Center

Simply select the name of the product you wish to get support for, or select the appropriate category to get started. Tell us the operating system you’re using on your device and what the topic is for the support, and we’ll give you only the videos and tutorials that suit your needs best.

Written Tutorials
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Enabling or Disabling Remote Desktop Control in the AT&T Office@Hand Admin Portal #94733

This article explains how to enable or disable remote desktop control for AT&T Office@Hand Video in the Admin Portal.
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Enabling Proximity Sharing for AT&T Office@Hand Rooms on the AT&T Office@Hand App for Desktop and Web #71220

This article provides information on how to enable proximity sharing for AT&T Office@Hand Rooms on the AT&T Office@Hand app for desktop and web.
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Enabling Recordings for AT&T Office@Hand Rooms in the Admin Portal #96433

This article provides information on how to enable recordings for AT&T Office@Hand Rooms in the Admin Portal.
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Enabling the HUD in the AT&T Office@Hand Desktop and Web #69772

This article provides information on enabling and accessing the Heads-up-display (HUD) in the AT&T Office@Hand Desktop and Web.
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End-to-End Encryption for AT&T Office@Hand Video #73437

This article provides agents with information covering the end-to-end encryption for AT&T Office@Hand Video.
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Enter Safe Driving Mode in an AT&T Office@Hand Video Meeting #36101

This article provides instructions on how to enter the safe driving mode when on an AT&T Office@Hand Video meeting session on iOS and Android devices.
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Export a client list in AT&T Workforce Manager

Learn how to export a client list in AT&T Workforce Manager.
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Export a Denied Device Connections report in AccessMyLAN

Learn how to export a Denied Device Connections report.
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Export a detailed User Activity report with AT&T Workforce Manager

Learn how to export a detailed User Activity report with AT&T Workforce Manager.
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Export a Device Data Usage report in AccessMyLAN

Learn how to export a Top Data Devices report.

How-To Videos
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AT&T Enhanced Push-to-Talk – App Features

AT&T Enhanced Push-to-Talk – Dispatch

AT&T Enhanced Push-to-Talk – Emergency Services

AT&T Enhanced Push-to-Talk – New Features

AT&T Enhanced Push-to-Talk Overview

AT&T Office@Hand – Downloading and Using the Apps

AT&T Office@Hand – Managing User Phones

AT&T Office@Hand – Managing Users

AT&T Office@Hand – Setting up Call Routing

Changing the ringing sequence in a sequential Ring List using the Mobile Assistant