AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Written Tutorials
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Admin Express Setup | AT&T Office@Hand #2913

See an overview of express setup with AT&T Office@Hand.
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AT&T Office@Hand Downloads

This page contains various download links for the AT&T Office@Hand app for desktop and mobile, as well as the AT&T Office@Hand Meetings app and Outlook Plug-in.
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AT&T Office@Hand User Guides – Complete List

See the complete list of user guides for AT&T Office@Hand. Once the user guide is populated, it can be downloaded.
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Automatic Call Recording | AT&T Office@Hand #4018

Learn the answers to frequently asked questions for automatic call recording with AT&T Office@Hand.
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BYOD Provisioning Updates | AT&T Office@Hand

We are upgrading the AT&T Office@Hand environment, which will require manual provisioning of Bring-Your-Own-Device (BYOD) desk phones and adapters.
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Caller ID – Caller ID Name | Frequently Asked Questions | AT&T Office@Hand #4284

Learn the answers to frequently asked questions regarding inbound caller ID name with AT&T Office@Hand.
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Certified and Supported Deskphones | AT&T Office@Hand #3109

Learn about desktop and conference IP phones with AT&T Office@Hand.
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Configuring User Hours Setting of an Extension | AT&T Office@Hand #2735

Learn how to edit an extension’s messages and notifications settings via web with AT&T Office@Hand.
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Deleting and Purging the Call Log via the Office@Hand Online Account #2595

Learn how to delete the call log on your online account with AT&T Office@Hand.
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Deskphones -­ Polycom ­- Features and Resolving Issues | AT&T Office@Hand #8377

Learn about initiating conferences with two active calls with AT&T Office@Hand.
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Download and Activation | AT&T Office@Hand Desktop App #8031

Learn about provisioning the AT&T Office@Hand desktop app.
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Fax – Sending Faxes Using Email (Email-to-Fax) | AT&T Office@Hand #3309

Learn how to send Office@Hand fax messages with AT&T Office@Hand.
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Log in to your AT&T Office@Hand account #3288

Learn how to log in to your Office@Hand online account.
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Network – Setup Netgear’s QoS Settings | AT&T Office@Hand #3558

Learn how to configure QoS on a Netgear router to prioritize VoIP traffic with AT&T Office@Hand.
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Number Porting – Transfer Numbers, Requirements, Tips, and Status | AT&T Office@Hand #3887

Learn about number porting including, how to start a number transfer request, requirements, status of number transfer requests, and tips on preventing number transfer with AT&T Office@Hand.
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Office@Hand Frequently Asked Questions #3602

See the answers to frequently asked questions for AT&T Office@Hand.
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Phones and Devices – Update (E911) Emergency Address | Admin & User | AT&T Office@Hand #3639

Learn the importance of E911 with AT&T Office@Hand.
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Polycom Phones – How to Set or Change Date and Time | AT&T Office@Hand #11098

Learn how to set or change date and time on a Polycom phone for AT&T Office@Hand.
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Receiving an error for an extension number in AT&T Office@Hand #18633

This article provides steps to fix the error message received for an extension number in AT&T Office@Hand.
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Voicemail ­ Setup User’s voicemail greeting | Admin | AT&T Office@Hand #2737

Learn how to customize a user’s voicemail greetings through the Office@Hand online account with AT&T Office@Hand.

View all videos and tutorials for AT&T Office@Hand