AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Written Tutorials
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Accessing the Analytics Portal │ AT&T Office@Hand | Article Number 98774

Learn how to access the AT&T Office@Hand analytics portal.
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Adding Widgets to a Business Analytics Dashboard | AT&T Office@Hand | Article Number 98770

Learn how to add widgets for the AT&T Office@Hand Business Analytics dashboard.
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Analytics – Live Reports | AT&T Office@Hand #12688

AT&T Office@Hand Live Reports equips decision-makers of organizations by providing access to reports on inbound and outbound calls close to real time.
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Analytics Portal – Create and Manage Subscriptions | AT&T Office@Hand #11112

Learn to make use of the AT&T Office@Hand Analytics Portal Subscription feature to automatically generate reports and send them to your email or to your recipients.
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Analytics Portal – Data Visibility and Retention | AT&T Office@Hand | Article 98328

Learn about how Performance report data is retained and displayed for users with different levels of permissions in AT&T Office@Hand.
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Analytics Portal – Overview & FAQ | AT&T Office@Hand #11180

See the overview, frequently asked questions and how to create and manage subscriptions for the Analytics Portal for AT&T Office@Hand.
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Analytics Portal – Performance Reports Overview | AT&T Office@Hand #11127

AT&T Office@Hand Performance Reports is an additional tool that enables you to research call records to determine your business unit performance.
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Analytics Portal – Tabs & Reports of the Analytics Portal | AT&T Office@Hand #11110

Learn about the tabs and reports of the Analytics Portal from AT&T Office@Hand.
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Analytics Portal – Create an Alert | AT&T Office@Hand #29920

This article provides the steps to set up automated monitoring on devices and receive alerts when devices go offline for AT&T Office@Hand.
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Business Analytics Data Dictionary │ AT&T Office@Hand | Article Number 98772

Learn about the common Business Analytics terms and definitions in AT&T Office@Hand.

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