AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Written Tutorials
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AT&T Office@Hand Multi-Site Support – FAQ, Overview, and Settings #11726

This article describes the Office@Hand Multi-­Site Support experience when enabled for your account. It includes an overview, frequently asked questions, and settings and use.
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AT&T Office@Hand Network Updates #12242

Learn more about network updates with AT&T Office@Hand.
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AT&T Office@Hand Number Porting Frequently Asked Questions #44900

See the most frequently asked questions for number porting with AT&T Office@Hand.
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AT&T Office@Hand Number Porting Organizational Worksheet

This article provides customers an Excel spreadsheet template to help customers organize collected data for Office@Hand number porting submissions.

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AT&T Office@Hand Number Transfer Rejections Frequently Asked Questions #44898

See frequently asked questions about number transfer rejections for AT&T Office@Hand.
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AT&T Office@Hand Phone Recommended Headsets #84148

This article also provides the headset models that are recommended by AT&T Office@Hand to use for integration with the Plantronics Hub and AT&T Office@Hand Phone.
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AT&T Office@Hand Poly VVX Phones Firmware Update #46714

Learn about the Poly VVX phones firmware update for AT&T Office@Hand.
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AT&T Office@Hand Pre-Technical Onboarding Workbook

Download the attached guide about your current phone system/service, for successfully migrating over to your new AT&T Office@Hand phone system.
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AT&T Office@Hand Predefined User Roles and Permissions #76545

Learn information about the predefined roles with AT&T Office@Hand.
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AT&T Office@Hand Professional Services

See the layout for AT&T Office@Hand Professional Services.

How-To Videos
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Understanding your AT&T Office@Hand bill

Sharing Content in an AT&T Office@Hand Meeting

AT&T Office@Hand – Downloading and Using the Apps

AT&T Office@Hand – Managing User Phones

AT&T Office@Hand – Managing Users

AT&T Office@Hand – Setting up Call Routing