AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Written Tutorials
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Deskphones -­ Polycom ­- Features and Resolving Issues | AT&T Office@Hand #8377

Learn about initiating conferences with two active calls with AT&T Office@Hand.
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Desktop App – Accessibility in Windows PC or Mac for low vision or blind users | AT&T Office@Hand #11724

AT&T Office@Hand provides accessibility support for Service Web and Desktop app.

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Desktop App – Place Outgoing Calls Using the AT&T Office@Hand Desktop & Mobile Apps | AT&T Office@Hand #3322

Learn how to make a call from the Softphone with AT&T Office@Hand.
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Desktop App – Plantronics Integration with the Desktop App | AT&T Office@Hand #8762

Learn about Plantronics integration on the desktop app with AT&T Office@Hand.
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Desktop App – Pre-Call Controls for the Desktop App | AT&T Office@Hand #7097

Learn how to respond to an incoming call as a voice message.
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Desktop App – Recommended Headsets for the Desktop App | AT&T Office@Hand #3871

Learn about the recommended  headsets for the desktop app with AT&T Office@Hand.
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Desktop App – Setting up the Hotkey options on the AT&T Office@Hand Desktop App | AT&T Office@Hand #3839

Learn how to set up the hotkey options on your Softphone with AT&T Office@Hand.
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Desktop App – Setting Up the Outbound Caller ID on the Desktop App | AT&T Office@Hand #7808

Learn about setting up the outbound caller for the desktop app with AT&T Office@Hand.
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Desktop App – Updating to the Desktop App from the Old Softphone |AT&T Office@Hand #8265

Learn about updating to the desktop app from the old softphone with AT&T Office@Hand.
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Desktop App — Single Sign On Support for Kerberos | AT&T Office@Hand #10807

Learn about Kerberos support with AT&T Office@Hand.

How-To Videos
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Understanding your AT&T Office@Hand bill

Sharing Content in an AT&T Office@Hand Meeting

AT&T Office@Hand – Downloading and Using the Apps

AT&T Office@Hand – Managing User Phones

AT&T Office@Hand – Managing Users

AT&T Office@Hand – Setting up Call Routing