AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

Back to Mobile Office & Retail Solutions
Use the dropdown to get support, or purchase this product

Back


Written Tutorials

Book icon
Change Another User’s Password, PIN, & Security Question on the AT&T Office@Hand Online Account

This article provides steps for administrators to change user passwords.

Book icon
Checking Latest Configuration Changes via Audit Trail in the AT&T Office@Hand Admin Portal #94614

This article provides information on how to check the latest configuration changes via the Audit Trail in the Admin Portal in the AT&T Office@Hand Online Account.

Book icon
Company Settings – Set up Dial-by- Name Directory Settings – Admin | AT&T Office@Hand #2599

Learn how to edit dial-by-name-directory settings via web with AT&T Office@Hand.

Book icon
Configuring Call Queue Templates | AT&T Office@Hand #96700

This article provides information on how to manage and configure call queue templates.

Book icon
Configuring Custom Answering Rules for your Company Number | AT&T Office@Hand Wireless and Wireless Integrated #3801

Learn about setting up Advanced Company Call Handling rules via the Auto-Receptionist with AT&T Office@Hand

Book icon
Configuring User Hours Setting of an Extension | AT&T Office@Hand #2735

Learn how to edit an extension’s messages and notifications settings via web with AT&T Office@Hand.

Book icon
Connecting Users to Microsoft Teams via Admin Portal | AT&T Office@Hand #73309

This article provides instructions on how admins can connect users to Microsoft Teams via the Admin Portal in AT&T Office@Hand.

Book icon
Creating a Custom Number Extension │ AT&T Office@Hand #96436

This article provides information on how to create a custom number extension in the AT&T Office@Hand Admin Portal.

Book icon
Creating Call Queue Templates in the Admin Portal │ AT&T Office@Hand #96432

This article provides information on how to create and apply call queue templates in the AT&T Office@Hand Online Account.

Book icon
Detecting Failed Logins and Locked Accounts via Audit Trail in the AT&T Office@Hand Admin Portal #94613

This article provides information how to detect failed logins and locked accounts via the Audit Trail in the Admin Portal in the AT&T Office@Hand Online Account.