Learn how to access product support.

Learn how to add an admin user.

Review the product’s most frequently asked questions.

Learn about the AT&T Message Archiving Interface Setup.

Learn how to make a user active.

Learn how to make a user inactive.

Learn how to change a user’s email address.

Learn how to change a user’s first name.

Learn how to change the user’s last name.

Learn how to change iOS settings to allow messages to be archived.

Learn how to change your password.

Learn how to download a message’s attachments.

Learn how to download a single message.

Learn how to export a single message.

Learn how to export all messages from a search to an Excel file.

Learn how to forward a single message.

Learn how to locate the customer support number.

Learn how to locate the message ID.

Learn how to log in.

Learn how to log in with a new device.

Learn how to log out of the web portal.

Learn how to print a single message.

Learn how to print a summary report of the archived messages.

Learn how to reset a forgotten password.

Learn how to run a custom summary report.

Learn how to run a summary report of the archived messages.

Learn how to search for messages from a specific phone number.

Learn how to search for messages sent from a specific number.

Learn how to search for messages sent to a specific number.

Learn how to search for messages that have attachments.

Learn how to use a wildcard to search for messages.

Learn how to view a message’s attachment.

Learn how to view messages from the past seven days.